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Accessibility

A platform built to be used by everyone.

Beedy is designed and developed to follow WCAG 2.2 AA guidelines so everyone — regardless of ability — can browse pros, book services and manage their account without friction.

Last updated: 12 May 2026

Our commitment

Accessibility is a core product principle at Beedy. We treat it like any other quality requirement: it's baked into our design system, reviewed before every release, and audited by an independent third party every 12 months.

When something doesn't work well for assistive technologies — or just for a customer who happens to use the platform differently — we treat it as a bug worth fixing fast.

Standard followed

Beedy targets WCAG 2.2 Level AA in line with the EN 301 549 European standard. Internal audits run on every major release; the latest external audit was conducted in March 2026.

Visual accessibility

For users who rely on screen readers, magnification, custom colors or simply struggle with low contrast.

What we've shipped

  • High color contrast: All text, icons and interactive elements meet at least the WCAG AA contrast ratio (4.5:1 for body text, 3:1 for large text and graphics).

  • Alt text on every image: Each photo, illustration and decorative icon has an appropriate alt attribute (or aria-hidden when purely decorative) so screen readers convey the right context.

  • Resizable text and zoom-friendly layouts: The interface stays usable up to 200% browser zoom; respecting your OS font-size preference works the same on web and mobile.

Auditory accessibility

For deaf or hard-of-hearing users — and for anyone who prefers reading over listening.

What we've shipped

  • Captions on every video: Help-center tutorials and marketing videos ship with synced captions in every supported language.

  • Transcripts: Audio-only content (e.g. podcasts) is paired with a full text transcript next to the player.

  • No audio-only critical info: Notifications and important alerts never rely on sound alone — there is always a visual or textual equivalent.

Motor accessibility

For users navigating with a keyboard, switch device or voice control.

What we've shipped

  • Full keyboard navigation: Every interactive element is reachable via Tab and operable via Enter/Space. Skip-to-content links jump past the header.

  • Clear focus indicators: A visible focus ring (or high-contrast outline) appears on every focused element — never relying on color alone.

  • Generous touch targets: Buttons and inputs are at least 44×44 px on mobile, meeting Apple HIG and WCAG 2.5.5 (target size) recommendations.

Cognitive accessibility

Clarity helps everyone — but it's essential for users with dyslexia, ADHD, anxiety, or anyone in a stressful moment.

What we've shipped

  • Plain language: Copy is written in straightforward sentences. Legal pages and help articles avoid jargon and explain technical terms inline.

  • Consistent layout: Navigation, terminology and visual hierarchy stay consistent across the platform so muscle memory works.

  • No surprise actions: Destructive actions (delete account, cancel booking) always require a confirmation step and clearly describe the consequence.

Known limitations

We aim for full WCAG 2.2 AA conformance but a few areas remain in progress. We list them publicly so you know exactly what to expect and how to work around them.

In-progress items

Some third-party embeds (legacy map provider, certain payment iframes) are not yet fully accessible to screen readers. We are migrating these dependencies over the next two releases.

Feedback & support

Run into an accessibility issue? We'd love to hear about it — every report ends up on our backlog with a target turnaround of 7 days for AA-level bugs. We acknowledge every email within 2 business days.

Accessibility team

accessibility@beedy.app

Frequently Asked Questions (FAQ)

More accessibility questions? Reach out to our team.

Spotted an accessibility issue? Tell us.

We treat accessibility bugs the same way as any other — they go straight to the engineering backlog. Drop us a line and we'll work with you to find a fix.